Contact
Pick the channel that fits — every one of them goes straight to our team.
We answer technical, billing and product questions across four channels. Discord is the fastest, email is the most formal, and the social channels are best for short asks or staying in the loop on releases.
info@sellrock.de
For invoices, formal requests, GDPR matters and anything you want in writing. Replies typically within one business day (CET).
Send emailDiscord
Steamwebapi community
Fastest channel for support and integration questions. Live help during European business hours, community always on.
Open DiscordX / Twitter
@steamwebapi
Release notes, status updates and quick replies in public. Good for short questions and feature requests.
Open XTelegram
Steamwebapi channel
Telegram-first audience? Join us there for the same announcements as on X — and direct replies.
Open TelegramResponse times
Discord and X usually answer within a few hours during European business days. Email and Telegram are typically answered within one business day. Outside business hours, asynchronous channels (email, Telegram) are most reliable.
Business inquiries
For partnerships, enterprise volume, press and similar — write to info@sellrock.de with 'Business' in the subject. We will route the request internally and reply within one business day.
Legal and company information
Full statutory provider information (registered seat, register entry, VAT ID, managing director) is published in our Imprint. Information on how we process the data you send us when you reach out is set out in our Privacy Policy.